Welcome to Bikrom Sports. By accessing and using our website, you agree to comply with the following Terms & Conditions. These guidelines are designed to ensure a safe, fair, and transparent shopping experience for all customers.

General Terms

• By placing an order, you confirm that the information provided is accurate and complete.

• Bikrom Sports reserves the right to refuse service, cancel orders, or restrict access if misuse or fraudulent activity is detected.

• All products are subject to availability; we may update or discontinue items without prior notice.

Pricing & Payment

• Prices listed on our website are in Bangladeshi Taka (BDT) and include applicable taxes.

• Payment options include Cash on Delivery, Online Payment, and Bank Transfer.

• Bikrom Sports reserves the right to adjust prices due to market changes or errors.

Delivery & Shipping

• Nationwide delivery is available with standard and express options.

• Delivery times may vary depending on location and product availability.

• Customers are responsible for providing accurate delivery addresses.

Returns & Refunds

• Returns and exchanges are accepted within 15 days under our Return & Refund Policy.

• Customized or clearance items are non‑returnable.

• Refunds are processed within 7 working days after inspection.

Privacy & Security

• Customer data is protected under our Privacy Policy.

• Bikrom Sports uses SSL encryption to secure transactions.

• We do not share personal information with unauthorized third parties.

Limitation of Liability

• Bikrom Sports is not responsible for delays, damages, or losses caused by third‑party services (e.g., courier companies).

• Product colors and designs may vary slightly due to digital display differences.

Customer Support

• For queries, complaints, or feedback, customers can contact our hotline or email support team.

• Bikrom Sports aims to resolve issues promptly and fairly.